We are fully computerised and confidentiality remains of vital importance to us. The computer is used for storing medical information, repeat prescriptions and health check reminders such as immunisations and cervical smears, and allows us to provide a better service, especially in the field of preventative medicine.
Data Protection Act And Access To Health Care Records
The practice complies with the current legislation as laid down in the Data Protection Act 1984 and Access to Health Care Record Act 1990. The following people have right of access:
- The patient.
- A person authorised in writing to apply on behalf of the patient.
- Where the patient is a pupil, the parent or guardian.
- Any person appointed by a court to manage the affairs of a patient deemed incapable.
- Where a patient has died, the patient's representative.
Where the patient or their representative wish to apply for access to their records this must be arranged with a doctor. There will be a fee for access.
The doctors, nurses and all other members of staff operate a strict policy of patient confidentiality. You should therefore feel comfortable in disclosing any information you think is important in the knowledge that all such information is protected and will not be released to anyone without your consent.
Recording Of Consultations
From time to time the doctors may wish to make a video-recording of their consultations for training purposes. You will be asked for your written consent before any recording is made, and you will have the right to have the recording erased at the end of the consultation if you so wish. These recordings will ONLY be seen by other general practitioners.
We are continually looking at ways to improve our service to you, our patients, and in order for us to do this we monitor and Audit different aspects of practice activity. From time to time we may ask you to complete a short questionnaire to help us. Your assistance at these times would be appreciated.